Choosing a reliable hosting plan

on 5 June 2017

Choosing a Reliable Hosting Plan


What is a hosting plan?


In order for your website to be visible to the world, it needs to be hosted on a server somewhere.

The server is basically a big computer, but it’s configured especially to deliver web files. It means that when someone types in your domain name (your web address), wanting to visit your site, the hosting provider delivers up the correct web files associated with that domain name.

(If you haven’t registered your domain name yet, you can go through the steps on the previous post)

While we all see the value of producing fantastic content on our websites, sometimes the business of where we choose our website to live (ie our hosting company), is rather overlooked.

Reliable web hosting is a crucial part of building a robust website for so many reasons, but primarily, you need your website to be available 24/7. And the reliability of that comes down in huge part to your choice of hosting company.


What happens if we make the wrong choice?


  • Possible loss of revenue. It goes without saying that if people are visiting a website which is offline, it could negatively impact your ability to convert people to customers. Not only that, often your hosting company will be looking after the delivery of your business emails as well. If your website and your emails go down, you may not only lose credibility, but customers too.
  • Negative impact on your search engine visibility. If a search engine is driving traffic to your website, and it repeatedly can’t find it, it’s likely to negatively influence your search engine ranking.
  • Security. There are no guarantees when it comes to malware attacks, but your hosting provider should be taking definitive steps to lock down their servers against malicious hackers, and be taking daily backups of your site, so it can quickly and easily be restored in the event of an attack. Choosing a hosting provider without this service, and failing to take your own backup, could mean starting your website again from scratch, and being offline for weeks or months.

So now that we have recognise how important it is to make a good choice with your web host, what kind of things should we be looking for in terms of features?


What features should we look for in a web host?


  • More than 99% uptime. Any less than that, and it’s not reliable enough to trust your website with. I would even go as far as looking for 99.5%. 100% is verging on impossible to guarantee.
  • Excellent customer service. This company is going to be looking after a fundamental cornerstone of your business, so you want to be able to make contact with them. I always try out the support function before I make a commitment to a hosting provider. Try out the live chat, or call the support line and see what the service is like. I usually ask them how they would help me migrate a site over to them and see how helpful they are.
  • Room to grow. You may be starting small, but if you have ambitions for your business, you need to know that your hosting company has the ability to accommodate growth in your site and in your volumes of traffic. This may simply mean upgrading your server space, or possibly moving you from a shared hosting environment (where you share space with other companies) to a dedicated server (where only your files are on an exclusive server)
  • Ability to host several domains. You may start with one domain name, but in the long run, you may want to include different domains for different services or programs which offer, and to keep things simple, it would be easier to have them all on one hosting plan.
  • Cost. Price is obviously going to influence your choice. Be informed about what other providers are charging, as I have seen people paying WAAAAY too much for their hosting services. Keep in mind though, that you usually get what you pay for, so the budget plans may be missing some vital features, such as security and back ups. Basing your decision solely on price may be a decision you regret if your site goes down and you lose everything.
  • SSL. Sounds really geeky, and it kind of is, but SSL stands for Secure Sockets Layer, and having an SSL certificate means that your website starts off https:// rather than http://. It also provides that green padlock in the browser toolbar which indicates that all the data passing from your computer to the server is encrypted. This used to only be important if you were taking online payments through your site, but is becoming increasingly important for search engine rankings. Some hosts will charge you a lot of money for an SSL certificate, but many hosts now provide a Let’s Encrypt SSL certificate which you can install for free.
  • Specialisation. I now only use hosting providers who specialise in WordPress hosting as they configure their servers specifically for WordPress which usually means that they serve the pages faster and are familiar with any WordPress related issues which may arise.

Who to choose?


There are lots of hosting providers out there, and many of them do a really great job.  I choose to use SiteGround for all my sites as they satisfy my checklist of features to look for in a host, and provide a great service. If you’re wanting to look at an alternative, Bluehost has very good reviews for WordPress. I haven’t used them myself, but they come highly recommended, so you could weigh up the benefits of one over the other if you’re wanting a choice.

Here are some of the reasons that I love SiteGround:

1) They are one of the few hosting providers recommended by They also have a data centre in London. 

2) They offer three shared hosting plans so there is something to fit every scenario

  • StartUp – can host one website, it can handle up to 10,000 unique visits per month and has the first level of our SuperCacher plugin enabled which is static cache, 24/7 client support, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, free daily backup, etc.
  • GrowBig – you can host multiple websites and this plan can handle up to 25,000 visits per month, 30 backup copies and free restore, all 3-levels of our SuperCacher, which aids loading time tremendously, technical support with priority, although we have insanely fast response times, our Grow Big and GoGeek clients are handled with priority, very important for beginner users.
  • GoGeek – can host multiple websites and offers even more space, can handle up to 100,000 visits per month, includes all features of the other two plans plus 1-click WP staging, free backup on demand, and fewer accounts on the server.

3) They are GDPR compliant so they comply with our data privacy laws in the UK.

4) They offer amazing speed, security and support.

Getting started


When you visit SiteGround, click on the option to view Hosting and select WordPress Hosting.

This will take you to a page with 3 options. For most small businesses, the StartUp Plan is adequate. You can get started here, and upgrade later if you find that you need more space.


Please note that this first year is a discounted fee, and that the fee will increase the following year.

When you click on ‘Get Plan’, you’ll have an option to purchase a domain name, or specify the one that you have already registered. Check the ‘I already have a domain name’ option, and specify the one which you are going to use as your primary web address. Click ‘Proceed’.

website hosting

Review and complete your purchase by filling out the details on the next screen.

Under your contact and payment information, you’ll see an option for SG Site Scanner. If you can stretch to include SG Site Scanner, it’s a very worthwhile service, as it scans your website for malicious activity and helps protect you from hackers. If it’s too much of a stretch financially, you will be fine without it – it’s just a great safety net to have in place.

Agree to the Terms & Conditions, and complete the purchase. On the next screen, you’ll see a success message to let you know that your account has been created.

 hosting success


Check your emails as your log in details have been sent to you. You can now click ‘Proceed to customer area’ to be taken to your account. 

Your hosting plan is now in place.  Don’t forget to keep the information in the Siteground emails safe as this is how you will log into your account once you have been logged out.

Now you have your hosting plan ready, and your domain name, we’re going to connect the two of them in our next post which talks about redirecting your domain name.

Heads up! This post may contain affiliate links. It means that if you buy something through one of those links, you won't pay a penny more, but I may receive a small commission in return for referring you to the site. It enables me to provide more quality content for other people starting out, and it helps keep the wolf from the door.

You can read my full affiliate disclaimer here. 

Posted in: Web design
Tagged as: hosting

Vicky Etherington

Vicky Etherington has been running her own online marketing agency since 2003, and in 2016 transitioned to working with coaches and therapists to teach them how to create their own client-attracting websites using her proven signature program, The WordPress Success Bootcamp.

A mini-mastermind on how to launch online, the Bootcamp is about so much more than website creation – it’s about rising above the noise, thriving at entrepreneurship, mastering technology with confidence and staying on track. You can join today

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